Frequently Asked Questions

Feel free to reach out via phone for a complimentary telephone consultation to determine if we can assist you, or send us a message, and we'll do our best to respond promptly. Another option is to use the convenient online booking page, which is our preferred method of contact.

Physiotherapists have the capability to assess and treat patients without a doctor's referral; you can self-refer for their services. 

Ensure you are ready to share your medical or surgical history during your appointment. It can be beneficial to have copies of hospital discharge summaries and therapy reports, although this is not mandatory. If available and pertinent, bring along scan/MRI reports and a list of medications.

The quantity of treatments required will differ based on the specific issue and the individual. Following a comprehensive evaluation, the physiotherapist will outline a tailored treatment plan for the rehabilitation procedure. These sessions can be scheduled in the convenience of your home at a time that accommodates your schedule.

Physiotherapists require the ability to assess movement, so wearing loose-fitting clothing is advisable. There might be instances where it's necessary to observe the affected area, and with your consent, you may be asked to partially disrobe. Opting for loose, comfortable attire that can be easily put on and taken off is generally recommended.

For concerns related to your lower back or legs, wearing a pair of shorts can be beneficial. If your appointment involves an assessment of your neck or arms, a strappy or sleeveless top might be practical.

If, for personal or religious reasons, you are uncomfortable undressing, please communicate this to your Physiotherapist. Your decision will not impede your right to treatment, although the assessment and certain treatments may be adjusted. Having a caregiver or family member present could be helpful in such cases.